Keeping you safe in the cloud
The cloud has been proven to be a reliable and secure choice for even the largest organizations, and is fast becoming the most trusted data solution.
We take data security very seriously, and you can be reassured that we have taken all the necessary steps to protect your data and maintain our cloud security.
Below, we've included some frequently asked questions to share more detail about how we keep your data safe.
How safe is my data in NBS Chorus?
We test our platform against the Google VSAQ (Vendor Security Assessment Questionnaire) – the process that Google uses to assess vendor security to ensure the highest levels of compliance.
VSAQ is a collection of adaptable questionnaires for evaluating a given vendor’s security and privacy posture. Whilst we do not publicly publish the results of this questionnaire, we can make this information available upon request. For further details on VSAQ, click here.
Where is my data stored?
Data is stored in secure data centres in London (UK) operated by Amazon Web Services (AWS).
What is the cloud?
The cloud is a network of remote servers hosted on the internet and used to store, manage and process data in place of local servers or personal computers.
How is the cloud protected?
Chorus runs with AWS’ state of the art infrastructure, and makes use of its comprehensive security features to enforce rigorous access control and defend against threats such as DDoS attacks. Our policy is to keep data encrypted in transit and at rest, wherever possible, to eliminate the possibility of any unauthorized access.
Who owns the data?
NBS claims no ownership rights to data entered by users into NBS Chorus. All of the intellectual property rights in the NBS Chorus Service, the NBS Content and in any materials or software created or used in the provision of training are, and shall remain at all times, the sole and exclusive property of NBS or its licencors.
How is my data backed up?
Our infrastructure is designed to be extremely reliable, and makes use of the latest cloud technologies to minimize the risk of any data loss. Data is continually backed up with a restoration window target of five minutes (the maximum potential of any data loss in the unlikely event of a problem). Data and back-ups are stored on systems with a designed durability of 99.999999999%, giving robust protection from component failure leading to data loss.
